One million crowd testers at your fingertips!

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One million crowd testers at your fingertips!

By Jamie Duffield, CEO, Revolution IT.

Crowdsprint is included in the representative providers list in Gartner’s Market Guide for Crowdsourced Application Testing Services. According to Gartner, “The total number of testers available from the vendors profiled in this document exceeds 1 million.” To put that in context, the largest employer globally is Walmart with 1.4 million employees.

What’s exciting is that with the proliferation of web and mobile-based applications, crowd testing is growing fast, really fast! The guide goes on to predict that “By 2018, crowdsourcing will constitute 20% of all enterprise application development sourcing initiatives” (that’s next year!), while “Gartner inquires about using crowdsourcing have grown by around 40% in the past year.”

While the number of testers will not necessarily double by next year, the probability of crowd testers outnumbering Walmart employees next year is high, and is a near certainty in the next few years. There is, without question, a growing need to test consumer and employee facing web and mobile-based apps and the IoT to ensure quality and usability.

Crowd testing has been around for some time, but why is it suddenly proving so popular? The rationale is compelling; you don’t necessarily need technically qualified IT professionals to test usability and discover glitches in digital apps. Your average user of these services will quickly, and cheaply, identify issues and problems with your digital services. Plus, by inviting crowd testers with different devices and operating systems, from different markets globally, companies can broadly test across many variable configurations.

Incorporating crowd testing into Agile software development sprints has also become more popular. With many businesses developing software across teams in multiple locations, not only does crowd testing help shorten delivery times and address coverage concerns, it is a perfect fit due to the global dispersion of crowd testers available at your fingertips.

Companies need to understand and accept the profound power of the crowd, and also its limitations. The crowd, no matter how large and diverse, is no substitute for the technical qualifications, skills and experience that are needed to develop, maintain and fix IT problems. Crowd testing is complementary to traditional testing services.

Revolution IT has a 13 year history in providing traditional and specialised software testing services, so we have the experience and know-how. However, as technology rapidly advances and disruption ripens, we also understand that the quality of applications needs to improve at the same rate. Therefore, we built our global crowd testing platform crowdsprint, to fill a gap in our very own market, as other platforms did not deliver enough value to our clients.

Crowdsourced testing’s time has arrived.  According to Gartner, “New innovative business models such as crowdsourcing will start to make up a larger share of end-user services to enterprises over the next two to three years.”

I agree 100%.

Source (*)
Market Guide for Crowdsourced Application Testing Services, 10 October 2016, Susanne Matson

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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