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Web Site Terms of Use

This website is owned by Revolution IT (ABN 32 107 913 342) of Level 7, 170 Queen Street Melbourne, Victoria 3000. Please read the terms and conditions carefully before using this website.

If you use Revolution IT’s website, you are agreeing to be bound by the terms and conditions listed below and any other laws or regulations which apply to this website.

Changes:

This website has been compiled by Revolution IT on the basis of current general information. Changes may be periodically made to material after publication which may affect the completeness or accuracy of this information. To the maximum extent permitted by law, Revolution IT disclaims all liability for any errors or omissions contained in this information or any failure to update or correct this information. It is your responsibility to assess and verify the accuracy, completeness and reliability of the information on this website, and to seek professional advice where necessary.

Copyright statement:

  1. All copyright in the website design, text, graphics, the selection and arrangement thereof, and all software relating to this website belongs to or is licensed by Revolution IT. This copyright is protected by Australian and international copyright laws.
  2. No material from this website may be copied, reproduced, distributed, modified, uploaded, transmitted, reused, re-posted, published or framed within another website without Revolution IT’s prior written permission.
  3. Revolution IT grants you permission to download one copy of the material on this website in the usual course of operating your web browser, for your personal non-commercial use.

Limitation of Liability:

  1. The Revolution IT website may contain links to other websites. The use of the information on this website is at your own risk.
  2. Revolution IT will not, under any circumstances, be liable for any injury, loss or damage arising out of or related to the use, or inability to use, the information on this website or provided through this website by email.
  3. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims

Links:

  1. Information on this website may include links to the websites of others. These links are provided for your convenience only. Revolution IT does not endorse, guarantee or approve the content or accuracy of these websites, and does not recommend the products, services or information on these websites
  2. Revolution IT does not warrant that information on any third party websites is free from computer viruses or any defects, errors or infringements of intellectual property rights, nor does Revolution IT authorise any such infringement by providing these links. Revolution IT disclaims liability for any loss or damage whatsoever arising from your use of links to third party websites

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REVEXPRESS - End User License and Support Agreement

END-USER LICENSE AGREEMENT FOR REVEXPRESS. IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE CONTINUING WITH THIS PROGRAM INSTALL: Revolution IT End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Revolution IT for the Revolution IT software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and Revolution IT, (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT.
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
The SOFTWARE PRODUCT is licensed, not sold.

1. GRANT OF LICENSE

The SOFTWARE PRODUCT is licensed as follows: 

(a) Single User/CPU License
Revolution IT has licensed the SOFTWARE PRODUCT for use on one single user computer at any time. Each license purchased for this SOFTWARE PRODUCT allows the SOFTWARE PRODUCT to be used on one computer only. You may not copy or use the SOFTWARE PRODUCT on another computer without obtaining, in advance, a new license for the new computer. You may only permanently transfer ownership of the Software and all parts thereof, and all of your rights and obligations under the License Agreement, to another computer or owner, once you have notified Revolution IT. In this case Revolution IT will issue a license for the new computer once it has been established that the old computer is no longer in use.
(b) Installation and Use
Revolution IT grants you the right to install and use a licensed copy of the SOFTWARE PRODUCT on your computer running a validly licensed copy of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Windows 95, Windows NT, Windows 98, Windows 2000, Windows 2003, Windows XP, Windows ME, Windows Vista].
(c) Backup Copies
You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

(a) Maintenance of Copyright Notices
You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT.
(b) Distribution.
You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. Evaluation versions available for download from Revolution IT's websites may be freely distributed.
(c) Prohibition on Reverse Engineering, Decompilation, and Disassembly
You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
(d) Rental
You may not rent, lease, or lend the SOFTWARE PRODUCT.
(e) Support Services
Revolution IT may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA.
(f) Compliance with Applicable Laws
You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.

3. TERMINATION

Without prejudice to any other rights, Revolution IT may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession.

4. COPYRIGHT

All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by Revolution IT or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by Revolution IT. 

5. NO WARRANTIES

Revolution IT expressly disclaims any warranty for the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is provided 'As Is' without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, noninfringement, or fitness of a particular purpose. Revolution IT does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items contained within the SOFTWARE PRODUCT. Revolution IT makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, logic bomb, or other such computer program. Revolution IT further expressly disclaims any warranty or representation to Authorized Users or to any third party.

6. LIMITATION OF LIABILITY

In no event shall Revolution IT be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) rising out of 'Authorised Users' use of or inability to use the SOFTWARE PRODUCT, even if Revolution IT has been advised of the possibility of such damages. In no event will Revolution IT be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. Revolution IT shall have no liability with respect to the content of the SOFTWARE PRODUCT or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information.

7. SOFTWARE SUPPORT & MAINTENANCE

(a) Support & Maintenance
The perpetual license for the SOFTWARE PRODUCT includes a 12 month subscription to support and maintenance. You are entitled to all enhancements and SOFTWARE PRODUCT upgrades during this period and will have access to technical support through Revolution IT’s support call center which operates 9am to 5pm, Monday to Friday, Australian Eastern Standard Time.
(b) Renewing Annual Support & Maintenance
After expiration of the initial 12 months subscription to support and maintenance, Revolution IT will automatically renew the subscription at a cost of 20% of the current list price for the SOFTWARE PRODUCT. If you decide not to renew then the SOFTWARE PRODUCT will be deemed out of support and will not be eligible for further upgrades, enhancements or technical support.
(c) Service Level Agreements (SLA)
Severity levels and response time goals are as follows;

Response Time Goals

 

Severity 1

Severity 2

Severity 3

Severity 4

Response Times

2 hours

6 hours

1 business day

2 business days

Definitions

Production System is down

SOFTWARE PRODUCT is unusable resulting in total disruption of work or other critical business impact. No
workaround is available.

Major feature or function failure

Operations are severely
restricted.
A workaround is available.

 

 

Minor feature or function failure

SOFTWARE PRODUCT does not operate as designed, minor impact on usage, acceptable. Workaround deployed.

Minor problem


Documentation, general
information, enhancement.

 

 

 


When logging a support case with Revolution IT Software Support, please ensure you select the appropriate severity level. Response Time Goals are provided as typical initial response times to support requests. For newly received Severity Level 1 incidents, we will confirm through discussion with the customer that the incident fulfills the criteria of “production system is down”. Revolution IT Software Support reserves the right to downgrade the severity level if the incident does not meet the criteria stated.

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Training Terms and Conditions

1 Definitions

1.1 “The Company” refers to Revolution IT.

1.2 Service means the training course or consultancy offered by Revolution IT.

1.3 “The client” means the person, firm or company with whom the contract is made, whether directly or indirectly, through an agent who is acting for or instructed by the client.

1.4 “Invoice” means an invoice submitted by the company to the client in respect of training services or consultancy services or materials sold or licensed.

2 Overview of Terms and Conditions

2.1 These terms and conditions (last updated February 2011) shall apply to training courses provided by the company whether public or client specific. Any order placed by the client whether in person, by telephone, by mail or email shall form a legally binding contract of engagement.

2.2 Completing and submitting the registration form on our website is deemed to be a request for a place or places on our public courses. Confirmation of the request will be sent by the Training Department in an email, together with further information about the course.

2.3 The client should then confirm the public course booking by replying to the email sent by the course administrator.

2.4 An invoice and the course joining instructions will be sent separately to the client who made the booking(s) a few weeks before the start of the course.

3 Prices

3.1 The price payable for the service shall unless stated otherwise, be for such services requested and agreed on.

3.2 The fees shown on our website are current and will become payable once invoiced unless the client wishes to pay immediately in which case a receipted invoice will be issued.

3.3 Any variation in our standard fee is to be agreed in writing and in advance of the service entered into.

3.4 The course fee for client-specific courses does not include travel, meals or any other related expenditure for the company.

3.5 The course fee for public courses does not include any related expenditure for the client.

3.6 Prices quoted are inclusive of GST which is charged at the prevailing rate at the time of booking.

4 Payment terms

4.1 Payment is due strictly 30 calendar days after issue of the invoice for all fees, expenses and disbursements to be charged as agreed with the client.

5 Cancellations

5.1 There is no charge for cancellations made by the client more than 4 weeks in advance of a public course. 50% of the public course fee is payable for cancellations made between two and four weeks before the course. Cancellations of less than 2 weeks will mean the full fee is payable. Students may swap in and out of courses with the prior knowledge and agreement of the company.

6 Refunds

6.1 In the unlikely event that the public course is cancelled by the company, a free transfer to alternative dates will be offered or a full refund will be given of any payments that have been made together with any non-refundable expenses incurred by the client.

7 Non-Payment

7.1 If payment is outstanding for 60 calendar days the company reserve the right to refuse further students from the same client on courses until outstanding debits have been paid or an agreed re-payment plan has been mutually agreed. An interest charge of 2% per month may be added to unpaid invoices.

7.2 If payment is outstanding for 90 calendar days solicitors may be instructed to recover the debt due by whatever appropriate legal means there are.

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