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Improving end user satisfaction is one of the major concerns of CIOs. To achieve the return on SAP investments, IT needs to help end users embrace the real value of SAP solutions.
Revolution IT has a proven track record in providing professional training to IT consultants, test analysts and end users. Our end user enablement services drive optimum use of SAP systems and help end users to perform their work functions with a high degree of comfort. The following end user enablement and training services help our customers to reduce the volume of level-one service calls and increase productivity.
- Preparation of user manuals and training material for SAP projects
- End user training and workshops
- Change management
- SAP content development for Solution Manager e-Learning
- SAP content development for SAP Tutor
- SAP Enterprise Learning consulting
- SAP Productivity Pack consulting
- SAP Acrobat Connect consulting
- Facilitation with SAP Online Knowledge Products
- SAP testing tools training
SAP Solution Manager provides tools to organise various training materials according to projects and user roles as well as to distribute the materials efficiently. With this functionality, learning materials can be stored, categorised and deployed as learning Maps. SAP’s Simulation Toolset SAP Tutor is bundled with SAP Solution Manager. With the SAP Tutor toolset, it is very easy to create demos, tutorials and tests for SAP applications.
The SAP Enterprise Learning environment helps to deliver knowledge to all stakeholders, and tailors learning paths to individual educational needs and personal learning styles. It integrates back-office ERP functionality with both learning management system (LMS) and learning content management system (LCMS) functionality in a single offering. SAP Productivity Pack by RWD and SAP Productivity Composer by RWD are designed for end-user enablement. These two suites of software tools include documentation, context-sensitive online help, and transactions and simulations. SAP Acrobat Connect brings the power of the World Wide Web to knowledge network without the technical and procedural barriers that have so often thwarted the Web's promise.
Contact us to discuss about your training and End User Enablement needs.
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